CSOFT Vice President on CGTN About “Made in China” Bias


CSOFT’s Vice President of Greater China and Global Operations, Philippe Cao, sat down with Xia Cheng from CGTN on November 2 to talk about the “Made in China” bias and how CSOFT’s unique strategies work in effectively helping Chinese companies go global.


As more and more Chinese companies are aiming to enter foreign markets, the need for localization strategies is crucial. Many companies have been investing heavily in R&D, even setting up their centers overseas, hoping to create high-quality products that can compete in the international market. However, even with investments, a high-quality product, and a few offices worldwide to show a “global presence”, they still lack the language and cultural sight  that allows them to resonate authentically with local cultures.


According to Cao, enterprises “may have a very good product, but the branding and positioning in the market is still going to suffer from the bias of ‘Made in China’”.


In order to offer all audiences a product or service that connects personally with them, a correct localization strategy must be implemented that considers more than just translating words. From a presentation’s layout to font type to even colors, no detail can be overlooked when there are multiple audiences you’re trying to sell to, as the same detail can have very different meanings across cultures.


Cao continued to explain that one way CSOFT helps clients connect to local audiences is by streamlining the localization process, creating original content, and structuring it in English from the start—rather than dealing purely with translations—so that nothing gets lost in translation.


Watch the interview here.




CSOFT International is a leader in localization and global communications, providing turnkey solutions for companies facing the challenges of engaging customers and markets across linguistic and cultural barriers. Recognized as one of the Top Innovative Companies in 2011 by IDC we have an award-winning international team. In 2012, the company’s CEO was named one of Fortune Magazine’s 10 Most Powerful Women Entrepreneurs and a Tech Disruptor by CNN Money. To learn more about CSOFT, please visit www.csoftintl.com.



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